Careers

Forensic Fluids Laboratories is leading the industry in oral fluid drug testing using liquid chromatography-tandem mass spectrometry (LC/MS/MS). More sophisticated than gas chromatography, the Michigan-based company offers the industry’s fastest turnaround time using the most advanced, court-approved technology available. Recognized for innovation in small business by the EY Entrepreneur Of The Year in 2014, Forensic Fluids Laboratories is the only lab in the United States specializing exclusively in oral fluid/saliva drug testing using LC/MS/MS.

Our Culture

Forensic Fluids Laboratories’ corporate culture is “value-based,” and our core values guide all our actions. The happiness of the team members is essential to the success of Forensic Fluids Laboratories, and there are continuous efforts to promote happiness in our workplace! Examples include the Happiness Index Survey, on-site massage therapy, reflexology, and reward programs which promote positive feedback loops from team member to team member.

Our core values are what we live and breathe at Forensic Fluids Laboratories. Our corporate culture is built on these core values. These are the values by which we make individual and company-wide decisions. These are the values that inspire and move us to be the best professionals we can be, the best company we can be and to go out into the world and make a positive impact.

Our core values are…

1. Accurate
2. Friendly
3. Passionately Dedicated
4. Customer Focused
5. Find Better Ways

Current Positions

Our mission is to exceed customer expectations by delivering the most accurate drug testing results with the fastest turnaround time in the industry. It is a priority to also provide outstanding, professional customer service. We strive to be better than any other laboratory in the world. We expect our employees to promote exceptional customer focus and teamwork. Your initiative should be demonstrated every day to ensure the organization runs efficiently and projects are accomplished. We require a responsive, committed individual. Please see our currently available positions below:

Laboratory Technologist – Screening Lab

Apply Now

Time commitment: Full Time, Monday-Friday 8:00am to 4:30pm

What valuable experience and skills will you bring to the table?

– You have earned a bachelor’s degree in forensic science, a science-related field, or are a certified Medical Technologist or MLT. 

– You meet CLIA educational requirements of 24 semester hours of science: 6 Biology, 6 Chemistry, and the remaining 12 in a combination of the two.

– You have an excellent work history with experience in a fast-paced environment; production laboratory preferred.

– You work independently or in a team, manage time effectively, follow instructions, and exercise good judgment.

– You must pass a drug test and be able to lift 20-40 pounds… Continue reading

Salesforce Expert & Customer Support Team Leader

Apply Now

This position is responsible for Administration of and Training for Salesforce and leading the Customer Support department to ensure the highest level of customer support to all customers.

Essential Responsibilities

– Lead the Customer Support (CSR) department and train the Sales Support department. Set performance expectations and provide coaching necessary for team members to achieve those expectations.

– Develop/review procedures and training materials for the department;  train Sales, Sales Support, and others how to use Salesforce CRM.  

– Respond to customer concerns from particularly difficult customers and to those that have not been resolved by other members of the department, in a timely fashion (within 24 hours).

– Support the department by answering phone calls and email questions from customers regarding drug testing results, specimen processing, and the drug testing process. 

– Must have expertise in Salesforce… Continue reading

Recruiting and HR Coordinator

Apply Now

As a Recruiting Training Coordinator at FFL, you will:
– accurately and promptly communicate with hiring leads, recruiting consultants, and applicants to address issues and opportunities in accordance with the recruiting process.
– accurately enter all records and communications into the database/electronic files and regularly conduct audits.
– schedule and coordinate interviews, travel, and lodging; request and process reference and background checks… Continue reading

LCA postings