Forensic Fluids Laboratories is leading the industry in oral fluid drug testing using liquid chromatography-tandem mass spectrometry (LC/MS/MS). More sophisticated than gas chromatography, the Michigan-based company offers the industry’s fastest turnaround time using the most advanced, court-approved technology available. Recognized for innovation in small business by the EY Entrepreneur Of The Year in 2014, Forensic Fluids Laboratories is the only lab in the United States specializing exclusively in oral fluid/saliva drug testing using LC/MS/MS.
Forensic Fluids Laboratories’ corporate culture is “value-based,” and our core values guide all our actions. The happiness of the team members is essential to the success of Forensic Fluids Laboratories, and there are continuous efforts to promote happiness in our workplace! Examples include the Happiness Index Survey, on-site massage therapy, reflexology, and reward programs which promote positive feedback loops from team member to team member.
Our core values are what we live and breathe at Forensic Fluids Laboratories. Our corporate culture is built on these core values. These are the values by which we make individual and company-wide decisions. These are the values that inspire and move us to be the best professionals we can be, the best company we can be and to go out into the world and make a positive impact.
There's a real sense of professionalism, and passionate people at FFL. It makes it very easy to define my roles, and communicate with my co-workers..
1. Accurate
2. Friendly
3. Passionately Dedicated
4. Customer Focused
5. Find Better Ways
Our mission is to exceed customer expectations by delivering the most accurate drug testing results with the fastest turnaround time in the industry. It is a priority to also provide outstanding, professional customer service. We strive to be better than any other laboratory in the world. We expect our employees to promote exceptional customer focus and teamwork. Your initiative should be demonstrated every day to ensure the organization runs efficiently and projects are accomplished. We require a responsive, committed individual. Please see our currently available positions below:
Sales Territory – Ohio
Must Reside in Ohio
How will you impact the company?
– You lead by example.
– You thrive on driving us to reach sales goals by being accountable for your work.
– You improve the effectiveness, efficiency, and retention of our therapeutic customers.
– You are proud to build a positive brand for FFL as we expand our markets.
– You are hungry to create a culture of success, high performance, and happiness.
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Location: On-site in Kalamazoo, MI
What valuable experience and skills will you bring to the table?
– You have earned a bachelor’s degree in a health related, science, or business area.
– You have two (2) years or more of proven proven proactive sales support and/or sales success in a clinical healthcare, medical practice, drug testing, or related environment.
– You have a record of building and maintaining customer relationships.
– You possess excellent interpersonal and organizational skills, proactive problem solving, successful planning and prioritizing of projects and tasks, and accuracy in proofreading communications and materials.
– You have stellar knowledge of Microsoft Office suite (Outlook calendaring and PowerPoint required) and contact management system, Salesforce preferred.
– Any experience in a laboratory environment is preferred.
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We exist to improve lives. We improve lives by increasing the value of drug testing through educating our clients, the public, and the scientific community on oral fluid and meconium testing. We improve lives by providing fast, accurate results and backing up those results with best-in-class technology and professionally trained scientists.
What valuable experience and skills will you bring to the table?
– You have earned bachelor’s degree (healthcare, science, or related field preferred).
– You have a minimum of three (3) years of progressive growth in responsibility working in a health care or medical customer support environment.
– You possess experience working with medical practices to understand clinical and administrative workflows.
– Your strong background in LIMS, Salesforce, Electronic Medical Records (EMR), and MS Office, preferred.
– You succeed working in a fast-paced, detail-oriented, collaborative environment… Continue reading
